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Self-hostable CRM template for WhatsApp — shared inbox, contacts, sales pipelines, broadcasts, and no-code automations. Fork it, brand it, host it.
When a WhatsApp message arrives, the webhook creates/updates the contact
and conversation fine (so the conversation appears in the Inbox), but
every message INSERT fails silently because the field names don't match
the messages table schema:
Webhook wrote Schema has
----------------- ----------
user_id (doesn't exist)
whatsapp_message_id message_id
direction: 'inbound' sender_type ('customer' | 'agent' | 'bot')
message_type content_type
media_type (doesn't exist)
status: 'received' status ('sending'|'sent'|'delivered'|'read'|'failed')
timestamp created_at
The insert error was caught and logged with console.error but silently
swallowed — the conversation update succeeded (its fields were right),
so the Inbox showed the contact and last message text, but opening the
thread showed zero messages. The 24-hour session timer also read
"no customer messages ever" and immediately marked the session expired.
Fixes in src/app/api/whatsapp/webhook/route.ts:
- processMessage() — message insert now uses the correct schema columns:
sender_type: 'customer'
content_type: message.type
message_id: message.id
status: 'delivered'
created_at: <ISO from Meta timestamp>
- handleStatusUpdate() — lookup uses message_id (not whatsapp_message_id)
and no longer sets updated_at (column doesn't exist on messages).
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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| src | ||
| supabase/migrations | ||
| .gitignore | ||
| AGENTS.md | ||
| CLAUDE.md | ||
| components.json | ||
| eslint.config.mjs | ||
| next.config.ts | ||
| package-lock.json | ||
| package.json | ||
| postcss.config.mjs | ||
| README.md | ||
| tsconfig.json | ||
This is a Next.js project bootstrapped with create-next-app.
Getting Started
First, run the development server:
npm run dev
# or
yarn dev
# or
pnpm dev
# or
bun dev
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You can check out the Next.js GitHub repository - your feedback and contributions are welcome!
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Check out our Next.js deployment documentation for more details.