wacrm/src/app/api
Arnas Donauskas c7d780631b
feat(templates): webhook handler for real-time status / quality updates
Wires Meta's three template-lifecycle webhook events into the
existing /api/whatsapp/webhook route so APPROVED / REJECTED /
PAUSED transitions land locally without a manual Sync click.

Handled events
--------------

  message_template_status_update
    → flip status to the raw Meta enum (re-using normalizeStatus
      from PR 3 so PENDING_REVIEW collapses to PENDING etc.)
    → persist `reason` to rejection_reason on REJECTED so the
      red banner in template-manager shows what to fix
    → clear rejection_reason + submission_error on any other
      transition so a stale REJECTED message doesn't linger
      after re-approval

  message_template_quality_update
    → set quality_score (GREEN/YELLOW/RED). Unknown values land
      as NULL so the chip just disappears.

  message_template_components_update
    → info-log only for v1. Auto-persisting Meta's modified
      components would silently change what the user thought
      they submitted; instead we point them to "Sync from Meta"
      in the log line. A follow-up PR could surface a banner.

Lookup by meta_template_id (indexed in migration 014) — globally
unique per WABA, so no user_id filter needed. Unknown rows log a
warning instead of failing; >1 matches log a warning too in case
of cross-tenant drift.

New module
----------

src/lib/whatsapp/template-webhook.ts isolates the dispatch + each
handler. The route handler just calls
`handleTemplateWebhookChange(change, supabaseAdmin())` when
`isTemplateWebhookField(change.field)` matches, and the existing
messaging branches are short-circuited so a template event doesn't
try to read message-shaped fields off the value.

12 new tests cover: status APPROVED happy path, REJECTED with
reason, REJECTED missing reason → generic fallback, PENDING_REVIEW
normalization, missing meta_template_id no-op, unknown row warning,
quality score update, invalid quality value → NULL, components
update no-op, unknown field defensive no-op, and the field detector.

Setup requirement
-----------------

Subscribing to these fields is a one-time manual step in Meta App
Dashboard → WhatsApp → Configuration → Webhooks (no API for Cloud
API apps). Documented in a top-of-file comment block in
template-webhook.ts. Until it's done, status updates still arrive
via the manual "Sync from Meta" button — that fallback stays.

Out of scope (final PR in sequence):
  * sendTemplateMessage media + button param support (PR 6)

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-29 16:20:50 +02:00
..
automations fix(automations): reject activation of invalid step/trigger config 2026-04-17 21:50:13 +03:00
flows feat(flows): soft-GA — open to all users + Beta label 2026-05-22 17:16:58 +03:00
whatsapp feat(templates): webhook handler for real-time status / quality updates 2026-05-29 16:20:50 +02:00